First View App

In partnership with First Student, we have a bus tracking and transportation communications app for families called FirstView. FirstView provides several features designed to help parents and students monitor their bus route, including:

  • Live Tracking
  • Predictive Stop Arrival Times
  • Custom Alerts and Messages
  • Ability to track multiple students
  • Dedicated Customer Support


Get started!

  1. Download the FirstView ParentView App
    1. Go to web.firstviewapp.com or find FirstView in the App Store or Google Play. Follow the instructions to download the app to your smartphone and create an account
  2. Set Up Your Profile
    1. Open the ParentView app from your home screen and begin the registration process. You'll be asked to:
      1. Select State: OHIO
      2. Select District: EUCLID
      3. District Code: P2GW
      4. Route Name:
    2. You'll then be prompted to REGISTER
  3. Follow a Route
    1. Once you have confirmed your account, login and select Profile to "Add A Student" with the information you received from the Transportation Department and FirstStudent. Next, you will select AM/MID/PM Route, search for your route name and select your school (if applicable).
  4. Setup Distance Alerts
    1. To setup alerts for tracking a bus, you will be prompted to "Configure Notification". Selected the location you want to track the bus to, choose a geofence size around your location, and set your time range. When the bus enters your geofence within the time range selected, you will get a notification that the bus is near. Students should still be at their assigned bus stop 10 minutes prior to the scheduled arrival time.
  5. Receive Notifications
    1. Go to Settings and select "Notification Recipients" to add email notifications for up to 3 recipients, including yourself. From this screen, you can also edit your Profile or follow another route. Alerts and notifications from your district or the bus depot will appear under Notifications in the menu.
  6. Ask for help or give suggestions
    1. FirstView provides a dedicated customer support team Monday through Friday to assist you:


      1. Call toll-free 888-889-8920 from 7:00 a.m. ET to 5:00 p.m. ET
      2. Email Customer Support at support@firstviewapp.com